Policies
APPOINTMENTS
Your appointment time is reserved for you.
Twenty-four hours notice is required to reschedule appointments.
There is a fee for failing to come to scheduled appointments. It is important for your care for you to come regularly to your appointments.
There is a liberal policy for rescheduling appointments when needed secondary to inclement weather.
LETTERS/FORMS
There is no charge for brief letters, school medication forms, camp medication forms, School Home and Hospital forms, FMLA forms.
Extensive letters/forms such as those required for school/testing accommodations, insurance appeals, IEP/504 services, and consultations do incur a fee commensurate with the time spent.
FINANCIAL
At this time, I do not accept any insurance plans.
All fees are due at the time of the visit. A detailed receipt that includes documentation of payment, diagnostic codes and treatment codes will be provided for you to submit to your insurance carrier for possible reimbursement using your out of network benefits if you so choose.
Fees are payable using check, credit cards or cash.
If your insurance company requires a treatment plan or prior authorization for appointments and/or medication I will complete the necessary forms. While I cannot guarantee their determination of coverage, every effort will be made to provide the appropriate clinical information.
CONFIDENTIALITY
You are entitled to confidential psychiatric treatment. Your records will not be released without your consent.
Your/your child’s care will not be discussed with schools or other clinicians without your request and consent.
All letters written on your behalf will require your review prior to submission to the designated party.
There are limits to confidentiality. If you are experiencing feelings of harming yourself or others or are otherwise at risk for harm, I will work with you to inform the necessary people to obtain the appropriate support and treatment. Your safety is always my top priority.
PRESCRIPTIONS
Prescriptions will be provided at the time of the appointment and will be electronically prescribed.
If you require a refill outside of a scheduled appointment, please contact me (410-881-3917) and provide the following information: Name, date of birth, home address, home/cell phone, pharmacy name, full pharmacy address, pharmacy phone number, medication name, medication dose, frequency of dosing. Prescriptions will be filled within 72 hours of request.
Regular follow up visits are required for good clinical care and to obtain prescriptions. Certain prescription requests will require an appointment.
My policy is that all patients must contact me directly to request refills. Do not request that your pharmacy contact me as I cannot guarantee that I will receive the request in a timely manner.
SCHEDULING
New patient evaluations: Please contact me at 410-881-3917. I will return your call and schedule the appointment with you directly. These appointments are generally 2 to 2 1/2 hours and are offered in the morning.
Follow up appointments are generally scheduled at the conclusion of a visit. The timing and frequency of the appointments are determined by you or your child’s clinical needs. It is important to come to your appointments. If you need to reschedule an appointment, 24 hours notice is required. Please call me at 410-881-3917 to reschedule.
If you have not been seen in the past 6-12 months or wish to return to treatment, please call me at 410-881-3917. Patients returning to care will generally be scheduled for a 60 minute appointment.
PHONE CALLS / COMMUNICATION
You are encouraged to contact me (410-881-3917) if you have concerns about your/your child’s symptoms, response to medication, potential side effects. Calls are generally responded to within one to two business days. You may be encouraged to come in for an appointment if your concern cannot be addressed with a brief phone call.
Records and forms may be faxed, mailed or emailed to me. Please note that email communications are NOT considered secure.
Fax: 410-881-3917
Mail: Barbara Kim, M.D., 1122 Kenilworth Drive, Suite 100, Towson, MD 21204
Email: barbarakim@drbarbarakim.com
If you are experiencing a true emergency or crisis, please call 911 or proceed to the nearest emergency room.
Alternatively, if you or your child is experiencing a crisis you can reach out the the Crisis Response Team in your city/county.
Baltimore County – 410-931-2214
Howard County – 410-531-6677
Baltimore City – 410-433-5175